Who made this

Hi, I'm Kian. I'm 18, and I built Plainly.

I started paying attention to benefits letters because of a pattern that bothered me. People who qualify for help still lose it. A confusing notice sits unopened on the counter. A renewal asks for one document and the wrong one gets sent. A deadline passes because the letter buried it on page three. The rules said these families should keep their coverage. The paperwork took it away anyway.

That felt fixable to me. A letter is words on paper. Words can be explained.

So Plainly walks the whole road with you, start to finish. It reads the letter in plain words, in English or Spanish. You can talk to it out loud and ask questions, the way you would ask a person. It helps you fill out the forms, get your proof ready, and keep the deadline in sight. It can even sit with you on a confusing phone call and translate it as it happens. Then your agency decides, the way it always has. Plainly never decides if you qualify.

People ask why it is free. Look at who gets these letters. A family stretching every dollar to the end of the month. A grandmother on a fixed income. Someone about to lose health coverage. A price tag would make them think twice, at the exact moment they can least afford to wait. So the price is zero, for everyone, always. That is the whole point of building it.

If something on this site is wrong, or confusing, or let you down, tell me. Use the tell-us link in the footer, or call the number at the bottom of this page and reach a person.

Thanks for reading. Whatever brought you here, I hope it works out, and I hope Plainly makes it easier. Kian