Plainly is a free tool. It is not part of any government agency.

Plainly.

Tell us what you remember

Type what the caseworker said, in your own words. We explain what it usually means and help you build questions for calling back.

What you type stays private. Only you and your care group can see it.

Copy in all the text you can, even if the order looks messy. More words help us read it right.

Optional. Pick the program if you know it.

Optional. The letter usually tells us.